Privacy Policy

Last updated: April 16, 2026

1. Who we are

BY1.IO (“we”, “us”, “our”) operates the website and services available at https://by1.io/ (the “Service”). This policy describes how we handle personal information when you use the Service.

2. Information we may collect

Depending on how you use the Service, we may collect categories of information such as:
  • Account and profile details you provide (for example, email, display name, or wallet identifiers).
  • Usage and technical data (for example, device type, browser, approximate region, logs, and security signals).
  • Communications you send to us (for example, support requests).
  • Information related to transactions or trading activity processed through the Service, where applicable.
We do not intend this list to be exhaustive; specific features may collect additional data described at collection time.

3. How we use information

We use personal information to:
  • Provide, secure, operate, and improve the Service.
  • Authenticate users, prevent fraud and abuse, and comply with legal obligations.
  • Communicate with you about the Service (including support and important notices).

4. Sharing

We may share information with service providers who assist us in hosting, analytics, security, communications, or payments, subject to appropriate safeguards. We may also disclose information if required by law or to protect rights, safety, and integrity of users and the Service.

5. Third-party sign-in (e.g. Google)

If you choose to sign in with a third party (such as Google), that provider may share certain profile information with us according to their own terms and privacy policy. Their use of your data is governed by their policies, not this draft alone.

6. Retention

We retain personal information for as long as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. Retention periods may vary by data category.

7. Cookies and similar technologies

We may use cookies and similar technologies for session management, preferences, analytics, and security. You can control some cookies through your browser settings.

8. Your choices and rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain uses. Contact us using the details below to make a request. We may need to verify your identity before responding.

9. International transfers

If you access the Service from outside the country where we operate servers or vendors, your information may be transferred across borders. We take steps designed to protect personal information in line with this policy and applicable law.

10. Children

The Service is not directed to children under the age where parental consent is required in your region.

11. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Material changes may require additional notice under applicable law.

12. Contact

Privacy inquiries: support@by1.io